Proactive Conversations
Empower your people to have hard conversations that create trust, connection and real results.
It’s time for communication to get an upgrade.
The Problem
Negative workplace conflict affects 85% of leaders and individual contributors.
TIME WASTING
Employees spend an average of 2.8 hours per week and managers spend an average of 6 hours per week managing disruptive and unhealthy conflict.
MONEY WASTING
Conflict management costs an average of $359 billion dollars in hours paid along with higher turnover which can cost up to 400% of an employee’s salary.
ENERGY WASTING
Unresolved conflict led to 27% of people experiencing personal attacks and insults, 18% experiencing bullying, 56% suffering with anxiety and depression and 40% feeling demotivated.
*Research from Center For Management and Organization Effectiveness
The Real Reason
Communication is emotional.
But most communication strategies, tools and trainings are REACTIVE. They focus on what to say, not how to BE in hard conversations.
This is a defensive approach that keeps leaders and contributors trapped in a cycle of “fixing” rather than preventing.
The Solution
We need communication skills, tools and strategies that allow us to be PROACTIVE.
We need to increase our capacity to work with the emotional layer of conversations to avoid saying (and doing) things that have negative consequences.
When we do this, trust, safety, and productivity become the natural outcome.
When we do this we:
Increase trust and psychological safety
Improve connections and build strong relationships
Improve productivity and job effectiveness
PROACTIVE CONVERSATIONS
This is what we call…
A New Approach
Proactive Conversations is a proven and innovative method that gives people the skills and ability to have hard, or honest conversations in a way that fosters happier and healthier teams and companies.
Simply put, we teach people how to communicate in a way that stop destructive conflict and builds productive connection.
Discover More
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The 5 Step Method
Learn more about the simple, yet powerful 5 steps of the Proactive Conversations model.
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Training Programs
Explore our training programs for both teams and entire organizations.
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About Us
Learn more about our mission, values and founding team members.
Proactive Praise
“I feel like the material provided has empowered all of us to communicate in a kinder and more efficient manner for a better outcome for everyone. Bringing this to the attention of all parties in the agency will hold us all accountable for practicing the skills that someday will become the norm!”
“I have already noticed how these skills have been applied both by myself and others in the office immediately after the session! I’m taking the time to be sure my request is worded in a way that is not rushed, cannot be interpreted as a threat and takes into consideration the other party and their ability to handle the request and offer an alternate solution when needed.”
Win-Win Solutions
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Higher Retention
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Better Performance
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More Output
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Win-Win Solutions ✴︎ Higher Retention ✴︎ Better Performance ✴︎ More Output ✴︎
Interested?
Schedule a free 30-minute consultation with one of our expert team members to explore if Proactive Conversations is right for you or your company.