Proactive Conversations Training Program
Immersive Training and Coaching Experiences To Create Real Changes That Stick.
Program Experience
Give your people supercharged communication skills that transcend the workplace.
Best For
Executives, managers and individual contributors
Format
Virtual via zoom or your desired web conferencing tool, or on site
Length
Two days, 5 hours each day for both online and in person options
Process
Live, instructor led with professional coaches and facilitators
Group Size
Instructor to participant ratio is 1:15
Overview
Our comprehensive training program is for those who are ready to uplevel their communication, emotional intelligence and conflict resolution skills, and for those who want to improve trust, connection and psychological safety with team members.
Our training includes 6 modules that provide both conceptual content, practical step-by-step processes and specific tools.
Participants learn through a “Tell, Show, Do” model that blends instruction, demonstration and practice, all led by expert facilitators who answers questions and provides feedback in real time.
We not only provide you with the exact steps to take, we create a total shift in the way communication is viewed forever.
Once the two-day immersive training is complete, participants have the option to continue taking our integration program; a month-long, weekly facilitated group coaching session. This includes small group practice, Q&A and hands-on coaching to work through roadblocks and celebrate wins while learning to apply the method in real-life.
What You’ll Learn
Our expertly designed course builds knowledge, skills and abilities to help you become a “Proactive Communicator”.
By the end of the program you will know how to do things like:
Identify qualities and traits of Proactive vs. Reactive Conversations
Share (and live!) the 10 Principles of Proactive Conversations
Effectively use the 5 step Proactive Conversations process at work
Prioritize relationships over being right
State facts, not judgements or assumptions to avoid misunderstanding
Respectfully say "no” and set boundaries to stop burnout and overwhelm
Define personal needs and clearly state them with colleagues and employees
Label and share emotional states to create a deeper connection to self and others
Make clear, attainable and proactive requests from team members and direct reports
Implementation
With a background in change management, learning and development and employee communications, we understand what it takes to make training programs work.
Our teams go above and beyond to make sure you have everything you need to create a stellar experience that people will rave about…and that impacts the bottom line.
That’s why we provide:
Pre-training kick off session to review participants and tailor relevant examples
Pre and post training surveys to measure impact and collect feedback
Pre and post training communication templates to inform and engage
Post training report with detailed quantitative and qualitative data
Post training review session with key stakeholders to share impact report and recommendations
FAQs
What makes this communication training different?
Unlike other communication trainings that focus exclusively on skill building, our program creates a fundamental shift in the way people think about communication, at work and in life. When people complete our program, they not only have the ability to have more powerful, connected discussions, but they also discover a new way of understanding themselves and the world around them.
Is this only for executives or leaders?
Proactive Conversations is for everyone. You can be a member of the C-Suite, or an individual contributor. Either way, you’ll be able to apply what you learn in your day-to-day interactions with co-workers and customers.
Is the workshop online or on site?
We have both virtual and in-person options. Just let us know which you prefer and we’ll be happy to explore the experience that’s best for you or your company.
How long is the training?
We have training programs that range from 2 hours to 2 days depending on how deep you want to go. Our full training also includes an optional 4-week integration program to help you or your team members apply the method in real-time.
Can we customize the content to our company or team?
Although we do not alter our method or training content, we do create customized examples and scenarios based on your company or team’s uniqueness.
How do you price the training?
Our training programs have a minimum investment and the price increases by number of participants. We do offer large group discounts and non-profit pricing options. Reach out to us for more information to get a custom quote.
Do you offer facilitator training programs?
It’s in the works! We are currently developing a facilitator training program that will be available to organizations or outside consultants, coaches and trainers who want to become leaders of this work around the world or inside their company.
Interested?
Schedule a free 30-minute consultation with one of our expert team members to explore if Proactive Conversations is right for you or your company.